Alchemy Cast Open the app

Support

Questions, bugs, billing or ideas: we read every message and reply as soon as we can. Email us at [email protected] or use the form below.

Find an answer

The user manual covers every step, from loading a model to the casting log.

In the app, the ? next to a setting opens its help, and Troubleshoot (under Casting log) finds the likely cause and fix for a casting defect.

Plans and license keys

Receipts, invoices and cancelling are in My Orders at Lemon Squeezy.

Key not working, or need a refund? Send us your order number. See the Refund Policy.

Report a bug

Something wrong, or a tree that looks off? Use the form below. It adds your browser and screen details for you.

Screenshots or the model file help us find it fast.

Send us a message

This opens a ready-to-send email in your email app, so you can add screenshots or files before you send it. Nothing is sent until you press send there.